• All products are added to your cart.

General Terms & Conditions

Sales

As a reseller of academic merchandise, some items that we sell require that we verify your status as a VCU student, faculty, or staff member before processing your transaction. We will cancel and refund any orders placed without a V# provided during checkout. 

Payroll Deduction may only be processed in-store at RamTech.

Refund Policy

Returns:

  • Dependent on manufacturer/distributor return policy, qualifying products must be in new & unopened condition, accompanied by the original receipt and returned within 14 days of purchase.
  • Clearance/sale items are NOT eligible for returns.
  • Original shipping charges are non-refundable.
  • Customer is responsible for shipping returned product back to the store.

All sales are final with:

  • Software
  • Memory
  • Consumables
  • Special Order and Custom Items

Restocking Charge:

  • RamTech may charge a minimum of 15% restocking fee.

Feedback

Send questions or comments about the RamTech website to ramtech@vcu.edu or the webmaster, at bllawson@vcu.edu.